To join, visit our homepage and click on the "Sign Up" button located at the top-right corner. Follow the prompts to create your account.
Absolutely! As a designer, you can sign up as a freelancer. Once registered, complete your profile by selecting "Design" as your category to showcase your expertise.
The "Sign Up" button is typically at the top-right corner of our homepage. If you're unable to locate it, please use this direct link to sign up: https://www.sisenow.co.uk/signup.
For security purposes, your password must meet the following criteria:
Minimum of 8 characters
At least one uppercase letter
At least one lowercase letter
At least one number
At least one special character (@, $, !, %, *, ?, &)
Ensure your password meets all these requirements.
Please check your spam or junk folder, as the verification email might have been filtered there. If you still can't find it, try resending the verification email from your account dashboard. If the issue persists, contact our support team for assistance: support@sisenow.co.uk.
While you can start using the platform with a basic profile, completing all profile sections increases your visibility to potential clients and enhances your chances of securing jobs.
Ensure that you're entering a valid phone number and that your device can receive SMS messages. If you're still facing issues, please contact our support team with details of the problem: support@sisenow.co.uk.
Our platform offers two primary withdrawal methods for freelancers: Stripe and Paystack. The availability of these methods depends on your country of residence:
Stripe: Available for freelancers residing in SEPA (Single Euro Payments Area) countries. Stripe facilitates withdrawals to local bank accounts in these countries.
Paystack: Available for freelancers in non-SEPA countries, including Nigeria. Paystack supports withdrawals to local bank accounts in these regions.
Please ensure that your bank account details are correctly entered in your profile to facilitate smooth transactions. If you encounter any issues or have further questions, feel free to contact our support team for assistance: support@sisenow.co.uk.
The pitch video is recommended to improve your chances of getting approved and hired, but it may not be mandatory.
Admin review typically takes 1-3 hours after submission.
You'll receive feedback and can update your profile accordingly for resubmission.
Yes, you must set up a billing method before posting or ordering jobs, but you get debited only after you hire a freelancer.
After logging in and setting a billing method, you can fill in job details and publish it.
Yes. Set the job to private visibility and use the invite feature.
The system notifies the client, and they can retry the payment. The contract activation is paused until payment succeeds.
Clients can request changes after submission. Payment is only released once the work is approved.
After verifying your profile, you can create and submit a project through the "Add Project" flow.
You can offer Basic, Standard, and Mega packages with different prices, features, and delivery timelines.
Project reviews usually take 1-3 hours.
You'll get feedback from the admin team. Update and resubmit for approval.
Withdrawals can be made after a 14-day holding period post-payment approval.
Add a valid withdrawal method in the "Get Paid" sections under Settings.
Yes, you can set a future date for automatic withdrawals.
Check your country-specific payment provider terms. Sisenow may not charge additional fees directly.
Sisenow supports both computers and mobile devices with internet access.
Account roles are distinct. You may need separate logins or switch roles based on platform rules.
Yes, you can reach out via live chat in-app or contact our support team for assistance: support@sisenow.co.uk.
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